Quality Picture Frames & Mounts at Genuine Trade Prices. Established 1973

Returns Policy

If for any reason you are unhappy with your purchase you can return it to us in its original condition within 7 days from the date you received the item, and we will issue a full refund for the price you paid for the item within 5 days of receipt of goods (original delivery and return delivery costs will still be payable by the customer).

Bespoke mounts and frames will not be refunded or exchanged and can not be returned under any circumstances .

 

Damages or shortages should be reported to us via email thefrithgroup@btconnect.com within 7 days from date of invoice.

Damages should be reported to us with in the 7 days, accompanied with photo evidence to thefrithgroup@btconnect.com

You can expect a refund in the same form of payment originally used for the purchase within 5 days upon receipt of goods.

If you require an exchange, please contact us to arrange on 01722-744666 (return and resend of goods will be at the customers cost).

 

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